For about 15 years now, there’s been
a certain person in my life who knows me very well and who always lifts my
spirits, no matter how low they might have fallen. We’ve been through a lot
together, and yet the other day, just when I should have been seeing this
special person, I saw someone else instead.
I’m talking about my hairdresser.
It wasn’t my choice to seek solace
and style elsewhere. A loyal client, I followed Ellie when she closed her own
beauty parlor and went to work at another salon. Although I may not be the
chattiest person in her chair (after all, I always bring a book), we’ve still managed
to get to know one another well over the years. But when I called to make an
appointment the other day, I was told Ellie had left. And try as I might, I
couldn’t find out where.
I’m not the kind of woman who’s
always searching for hair satisfaction and changes hairdressers with the latest
whim or Groupon. In fact, I had just barely recovered from cutting off a
relationship with Ellie’s predecessor, Pat. I had gone to Pat’s welcoming chair
soon after surgery, when the idea of washing and drying my own hair had felt
much too daunting. Afterwards she
pampered my thinning hair and battered vanity during a bout of
chemotherapy. Such kind and personal treatment
so clearly merited my loyalty, and I was a happy, faithful client until … well,
until I wasn’t. Somewhere along the way,
Pat lost the magic of her snip. Hair cut after hair cut left me feeling (and
looking) dowdy. And yet, I stuck with her. How could I do otherwise?
Then one day, I was heading to Pat’s
salon, thinking about how disappointed I had been with my last haircut. Suddenly,
a drunk driver crashed into me. I wasn’t hurt, just shook up. I realized then that it was my own hair on
the chopping block; I could take my business elsewhere.
What is it with us and the people
who touch our hair? We know these relationships are far from exclusive and
have, at their roots, cash, credit or debit cards. Is it the intimate touch
that makes us feel so connected? After all, who but a lover or parent caresses
our hair? Or is it that we (literally) let our hair down with our hairdressers and
let them see us as we really are?
Obviously it’s nothing new … After
all, Shirley Polykoff rose to advertising fame with the 1958 slogan … “Does she
… or doesn’t she? Only her hairdresser
knows for sure.”
She knows that and a whole lot more. Just ask her -- if you can find her.
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